How do I contact FLYTE?
We are happy to assist with any questions you might have. Please visit our contact page for further information.
Where can FLYTE be shipped?
We ship internationally. Fill out your shipping address and we will take care of the rest.
Do your shipping costs include import duties or any other fees?
Our shipping costs cover only the transportation of the product from our warehouse to the country of the recipient and do not cover any import duties, taxes, or additional fees. Duties, taxes and fees follow local regulations and it is the recipient's responsibility to be aware of the policies in their country. The recipient alone is fully responsible for payment of any fees or duties generated by their purchase. Thank you for your understanding!
Your FLYTE includes a low voltage global compatible AC/DC adapter that works with your specific power outlet.
How do I change my order?
To make changes to your order, please fill out the contact form with your Order Number and the changes you would like to make. Order changes can not be made after the product have been sent out.
For returns and refunds, please read our Return Policy first.
When is the expected delivery and how will I know when my FLYTE is arriving?
FLYTE delivery time is estimated between 3-5 business days. You will receive a separate notifications via email once your product is dispatched and ready to be delivered by our local carrier.
Do I need to replace the Light Bulb?
We want your FLYTE to last a long time so we use shatter resistant glass and energy efficient LEDs that are built to last with a lifetime of 50.000 hours. That's 22 years at 6 hours per day! We also sell individual light bulbs in our online store. Contact us for more details.
What happens in case of a power shortage?
In case of a power shortage, you Flyte bulb will fall back to the base. Simply reset your Flyte once power is restored.
What material is the base made out of?
Designed in Sweden, the FLYTE base is crafted out of sustainable sourced oak, ash and walnut to make your FLYTE look good and feel good.How does levitation work?
FLYTE floats freely in the air via magnetic levitation and is powered wirelessly via induction. Our lower voltage wireless power module is completely safe and harmless.
How do I levitate my FLYTE?
Visit our tips page for online video tutorials and instructions manual.
- Lifetime: 50 000 Hours.
- Efficiency: 16Lm/W.
- Max Brightness: 60 Lumens.
- Power Adapter: 15 Volts US/EU/UK/AU Plug.
- Global Voltage Compatible: 100 - 240V.
- Usage: Indoor Use Only.
- Weight of Base: 500 grams / 1.10 Pounds.
- Base Dimensions: 126mm x 126mm x 30mm. 5.0inch x 5.0inch x 1.2inch.
- Lightbulb Dimensions: 140mm x 70mm x 45mm.
- Levitation height: 15mm-17mm